About Our firm

Business Profile

Established in 1991, The Mortgage Shop has grown to be a household name.

The family business, built on ethics of service and trust has long been involved with junior sport and has a strong bond with the local community.

Our aim is to provide help and advice to protect the financial security of your family and to provide trusted advice on mortgage matters. Whether you are moving home or simply re-mortgaging to get a better deal, we are able to source mortgages from the whole of the market in order to find the most suitable deal for you.

Many of our advisors have over 20 years experience in the financial and insurance sector of the housing market and have seen the highs and lows of the recent years... It is this wealth of trust and impartial advice that we put at your disposal.

The Mortgage Shop is a member of The Central & West Lancashire Chamber of Commerce, The Chartered Insurance Institute and its founder, John Norris, belongs to The Personal Finance Society.

"We provide outstanding support to our clients. We believe in building relationships for the long-term, in knowing our clients and understanding what matters to them. We build long-term relationships and invest time to know you, your circumstances, needs and preferences. In this way you know your advisor, you are important to them and they gain insight to deliver advice which is relevant and valuable"

Mission Statement

"We aim to provide a market leading mortgage brokering service through staff trained to the highest possible levels in mortgage regulation and customer care, combined with the effective use of cutting edge technology. Our caring professional and confidential approach is a cornerstone of our expanding business, underpinned with honesty, integrity and friendliness."

John WA Norris MLIA (Dip) WAQ
Principal

We Will

• Give unbiased mortgage advice across the whole of the market.
• Provide personal advice tailored to your specific needs.
• Take time to explain all your arrangements in detail.
• Ensure the final choice of mortgage is yours.
• Ensure that all costs are clear and confirmed in writing.
• Ensure the process is completed with the utmost care and efficiency as possible.